Frequently Asked Questions About Dumpster Rentals & Waste Disposal

What materials will you take?

We accept most non-hazardous waste and debris from c&d projects, landscaping, household clear-outs, and commercial offices. We work with business owners, contractors, site managers, and homeowners to dispose of and recycle mixed garbage, dirt, concrete, green waste, all sorts of construction and renovation debris, scrap metal, appliances, furniture, and much more.
Our list is by no means extensive. If you aren’t sure if we accept a material, reach out to us, and we’ll let you know.

Are there any banned or restricted materials?

Yes, certain types of waste and debris are restricted – meaning they require special handling. Others are outright banned and WILL NOT be accepted under any circumstance.
You are responsible and liable to ensure no prohibited materials are present in your dumpster bin and are entirely liable for all fees associated with such a find. These fees include but are not limited to handling fees, penalties, bylaw infractions, HAZMAT costs and more.
If you have any concerns about the material you are recycling, you should bring them forward before attempting to dispose of them.

Can you place the dumpster anywhere?

Roll-off dumpsters require extra space to be dropped off and picked up. In addition to the bin’s dimensions, we require an additional 30 – 50 feet in front of it.
As long as the space required is available and there are no low-hanging telephone wires in the way, we shouldn’t have any issues dropping it off. When dropping a bin off, our drivers decide whether it’s safe to do so. They consider everything from site space, to the turning radius available, to low-hanging powerlines.

Do I need a special permit?

You only need a permit if you plan on placing your bin on a public street or in a shared alleyway. If you need help getting one, give us a call, and we will assist you. That said, it is your responsibility to ensure you have the proper permits and adhere to all bylaws.

How high can I fill the dumpster?

Safety laws and mechanical limits govern how high bins can be filled. Under no circumstance can the dumpster bin be filled to the brim or over. Beyond this general rule, the weight of the refuse you plan on putting in the dumpster bin will determine how high you can fill it. Furthermore, you must distribute the weight of your waste evenly.
If the bin is overloaded, you will need to remove some of the waste before we can pick it up.

Can I move the dumpster bin on my own?

No. You may not move the bin on your own, even if you have the equipment to do so. For safety and insurance reasons, our drivers are the only people permitted to move the bin.
If you need your bin moved, you’ll need to contact us to schedule the move.

How long can I keep the bin?

You can rent the bin for any duration of time. If you require additional time beyond your quotation, let us know. We will give you a quote for the extra time and bill you accordingly.

How do I schedule a drop-off or pickup?

Give us a call or request a quote online. We will schedule a good time to drop off and/ or pick up your bin. If you contact us before 10 am, we can deliver it and pick it up on the same day.

What if I need another dumpster?

We have a large inventory of dumpsters available at all times. If you need additional dumpsters, let us know.

What forms of payments do you accept?

We accept cash, EFT payments, Visa, and Mastercard. We process deposits on the day of delivery and provide receipts via printout and email.

How do your fees and rates work?

We base our prices on the dumpster size you require combined with the weight and type of debris you wish to dispose of. When we pick up your waste, we deliver it to the nearest appropriate recycling facility. The facility then determines the weight and grade of your load(s). Their fee is then passed on to you in your final invoice.

Is Fleetwood Waste Systems licensed and insured?

Fleetwood Waste Systems is fully bonded and insured with Commercial Liability Coverage, WCB, ICBC, and General Liability Insurance. We have all the required business licenses and permits to operate in British Columbia.